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Denmark from A-Z

Business Hours

Offices open normally between 8.00-9.00 a.m. and close between 4.00-5.00 p.m.


The main voltage in Denmark is 220V AC. Appliance sockets use plugs with two round pins (the earth pin is not fitted). 

Emergency and Medicine


Larger towns have a dispensing chemist's service open at all hours for emergency dispensing. For less urgent medicines, look for the sign Apotek.


Directions to obtain emergency medical and dental assistance can be obtained by dialling 112 (Alarm - free of charge), from hotel staff or hospitals. 


Apart from the peak tourist season or when major trade fairs or exhibitions are taking place, it is normally not difficult to find hotel accommodation in the Danish capital or main cities. Prices vary according to standard, but generally reflect the average price level prevailing throughout northern Europe. Bookings can be made in advance by telephone, or arranged through travel companies.



The krone (DKK) is Denmark's unit of currency.

One krone = 100 øre. When you pay with cash, amounts less than one krone are rounded to the nearest 50 øre, which is the smallest coin in circulation. Coin denominations are 50 øre, and 1, 2, 5, 10 and 20 kroner. Bank notes are in denominations DKK 50, 100, 200, 500 and 1,000.

Cheques/Credit Cards

Personal cheques drawn on foreign banks are normally not accepted. Euro cheques and travellers cheques can be cashed at banks. Credit Cards are accepted where the appropriate sign is displayed, and the number is increasing


Normally open Monday-Friday from 9.30 a.m. to 4.00 p.m., many branches extend opening hours on Thursday.
Most branches have an automatic cash machine, which accepts international bank cards.


Post Offices are open normally 10 a.m. to 5 p.m. (12 noon on Saturdays).  

Shops and department stores

Open between 9.00-10.00 a.m. and close 5.30-7.00 p.m. on weekdays. Department stores and shopping precincts extend opening hours to 8.00 p.m. on Fridays. On Saturdays, shops are open from 9.00 a.m. till between 2.00-4.00 p.m.

Small food stores are open on Sundays. 

Time Differences

Denmark uses Central European Time, which is one hour ahead of Greenwich Mean Time.  


Tipping has been abolished in Denmark, even in restaurants and taxis. Tipping on restaurants is not expected, but it will be accepted. A service charge is included in hotel and restaurant bills. 


The code for international calls in Denmark is +45, followed by the individual number. 


The Danish Railway System. Links to Central Europe via Hamburg to the south, and via Elsinore to Sweden-Norway-Finland to the north.
Domestic services are based upon intercity trains operating at hourly frequencies to the main cities. The Copenhagen-Aarhus journey takes about 3 1/2 hours .

Ferry Services

Denmark's many islands are linked by ferry services, and regular car or car-rail ferry services are in operation from Denmark to Norway, Sweden, Poland, Northern Germany and the Baltic States.

Roadways and bridges

Main road connections to Denmark are either overland from Germany or by the Puttgarden-Rodby ferry service. To the north, there are regular ferry connections between Denmark and Sweden-Norway-Finland from Copenhagen and Elsinore, and a number of services from Jutland ports to Sweden and Norway.  There are several road and ferry bridges in Denmark. Among these bridges are the connections from Jutland with Zealand and Denmark to Sweden.  


Denmark has a single Value Added Tax(VAT) rate of 25%. Shop prices include VAT, but business prices are often quoted without VAT, since the tax is deductible. Foreign visitors can reclaim VAT paid in Denmark on private purchases (minimum value for Scandinavians is DKK 1,200, for other nationalities DKK 600) and many retail stores are able to help customers with this service. However, citizens of European Union member-states cannot reclaim VAT.